Claims

When it comes to complex construction risks…

We’ve got your back.

Construction claims present unique challenges, requiring personalized responses. The claims process is overseen by Richard Isgard, an attorney with over 30 years of construction claim experience, who will assist our brokers and customers throughout the life of the claim in order to achieve the goal of providing the best-in-class claim services in accord with the following core principles:

  • Collaboration and Communication: We will work closely with our customers and broker partners to ensure timely and efficient communication. Up-to date information on each claim will be available to our customers via 24-hour access to our branded partner’s (Broadspire Services, Inc.) RMIS system.

 

  • Excellence in Claim Adjustment: Broadspire Services, Inc., one of the largest and most respected TPA’s in the country, has been engaged to adjust claims for our program. Broadspire Services, Inc. has the experienced professionals and resources to deliver superior claims handling results.

 

  • Efficient Action: The claims process is guided by speedy responses and resolution of claims as early as possible in order to ensure a minimal impact on the construction work, which facilitates the completion of projects.
  • Claims Reporting: Flexible claim reporting allows claims to be reported via email, phone or fax. A confirmation of claim, with claim number and name of the dedicated claims professional will be promptly provided to the customer.

 

By combining the expertise and professionalism of Richard Isgard and Broadspire Services, Inc., we will be able to produce unparalleled and solution-oriented results and create the optimal claim experience for our clients and brokers. Our goal is to successfully adjust your claim so you can focus on the completion of your projects.

To learn more, get in touch with us or report a claim:

Texas

8601 Ranch Road 2222,
Building 1, Suite 205,
Austin,
Texas
78730

E: info@rokstonecru.com
T: (512) 744-8267

 

New Jersey

2 Bridge Ave.
Suite 632
Red Bank
NJ 07701

E: info@rokstonecru.com
T: (732) 590-2069

London

Rokstone Underwriting,
34 Lime Street,
London,
EC3M 7AT

E: info@rokstoneuw.com
T: +44 (0) 203 815 6236

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Rokstone Construction Risk Underwriters, LLC is a Delaware series Limited Liability Company.