Privacy policy

Rokstone Construction Risk Underwriters, LLC Privacy Statement.

Integrity in our dealings with customers, clients, employees and service partners (collectively, “clients”) is a cornerstone of culture. Our commitment extends to personal information about our clients that we might possess or acquire. We strive to protect the personal information under our control and take certain precautions to help maintain the security and accuracy of that data.

Rokstone Construction Risk Underwriters, LLC (Rokstone CRU) is a multi-national organization, with legal entities, business processes, management structures, and technical systems that cross geographic borders. This Privacy Statement applies to all Rokstone CRU locations. If you have questions or concerns regarding this statement, you should contact Rokstone CRU via the contact information included at the end of this Privacy Statement.

Any personal information we collect will come directly from you or your chosen representative. This may include your name, your address, your contact details, information relevant to your policy, and demographic information. At times and dependent upon the nature of your policy, this may include data that deemed more sensitive, such as data relating to your health. It also includes all details you provide to us via telephone calls, which may be recorded for quality, training and crime prevention purposes.

In addition to the information you may provide, Rokstone CRU may collect information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data, and it may be stored in internal systems, such as sales management applications. These systems permit Rokstone CRU employees to access and process such data solely for the purposes of customer fulfillment, business administration, business reporting, statistical analysis and marketing of Rokstone CRU products and services.

We only use your data for the purpose of providing you with a (re)insurance policy and the services associated therewith, and potentially to provide you with marketing material in relation to products, services, and information that we believe you may find interesting.

Certain items of data we collect from you may form part of a statutory or contractual requirement that we need to meet in order to provide you with a (re)insurance policy.

Rokstone CRU also may collect information during your visit to a Rokstone CRU website through cookies, which are used to help compile aggregate statistics about usage of its websites. This information is used to improve content and personalize your user experience. However, by modifying your Internet browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that if you choose to reject all cookies, you will be unable to use those services or engage in activities that require the placement of cookies.

Through www.rokstonecru.com, you may link to web pages and websites operated by Rokstone CRU and its subsidiaries and affiliates in various jurisdictions. If a Rokstone CRU subsidiary or affiliate site has its own specific Privacy Statement, the provisions of that specific policy will prevail. Rokstone CRU also may provide links to websites that are external to Rokstone CRU. These websites are not operated or controlled by Rokstone CRU, and Rokstone CRU is not responsible for the privacy practices or the content of such external websites.

Rokstone CRU may disclose personal information among its affiliated businesses and with third-party service providers acting on Rokstone CRU’s behalf, but Rokstone CRU will not sell, rent or lease your personal information. Due to the multi-national nature of services provided by Rokstone CRU, the personal information you provide may be transmitted, used, stored and otherwise processed outside of the country where you submitted that information, including jurisdictions that may not have data privacy laws that provide equivalent protection to such laws in your home country.

Personal identifying information may be reviewed, changed or corrected at any time. You are responsible for maintaining the accuracy and completeness of your personal and other information. If you would like to review your personal information or if you believe that any of your information is incorrect, or if you have any questions regarding your personal information, or if you have any other questions or concerns regarding this Privacy Statement, simply contact our office or email info@rokstonecru.com for further information.

We keep our Privacy Statement under regular review and we will place any updates on this web page. This privacy policy was last updated on 01st November 2021.

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