Report a claim
The choice is yours
Claim reporting is easy with Broadspire TelePlus®, your 24/7/365 claim-reporting center.
Select among four simple options to report your claims.
Prompt Reporting Means Prompt Action
Prompt loss reporting is vital to the claim handling process. Our efforts to provide top-quality claim service depend heavily upon notification of the claim. The sooner we have your claim, the sooner we can swing into action.
Claim data is electronically transmitted to the local branch claim office immediately
Broadspire claim management resources are activated and begin work on your claim
Emergency claims will route to the Escalation Queue based on specific criteria within the intake system
Information to Prepare
Please contact us as soon as you have some or all of the information listed below. We may ask a few more questions when you report the claim, but we’d prefer that you contact us as soon as possible.
Your firm’s name
Your firm’s policy number
Rokstone Program ID
Your name, phone number and fax number
The name, phone number and fax number of the person to contact for issues involving this claim (if other than you)
Description of the accident
Description of the injury/property Damage
Location, date and time of occurrence
Other involved party’s names, addresses and phone numbers
Witness name, address and phone number
Senior Vice President/Head of Claims
Richard Isgard is a partner and senior vice president/head of claims at Rokstone Construction Risk Underwriters, responsible for handling legal issues, drafting and negotiating agreements, and working together with underwriting to create policies and endorsements.
He joined Rokstone CRU at its inception in January 2019. He is an attorney and has handled and managed construction claims for 35 years – 20 years as outside counsel and 15 years on the insurer side.
Outside of work, Richard has many interests, including sand sculpture, tennis, painting, gardening and collecting vintage tools.
“We created Rokstone CRU to provide better products and services to the construction industry. It’s the people at Rokstone who make the difference. Everyone truly cares about each other, the capacity partners and most of all the customers.”