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Claims
Construction claims present unique challenges, requiring personalized responses. We provide assistance to our brokers and customers throughout the lifecyle of a claim and provide the best-in-class claim services backed by the following core principles:
Collaboration and Communication: We work closely with our customers and broker partners to ensure timely and efficient communication.
Efficient Action: The claims process is guided by speedy responses and resolution of claims as early as possible in order to ensure a minimal impact on the construction work and to facilitate the completion of projects.
Claims Reporting: Flexible claim reporting allows claims to be reported via email, phone or fax. A confirmation of claim, with claim number and name of the dedicated claims professional will be promptly provided to the customer.
Excellence in Claims: We provide unparalleled and solution-oriented results to create the optimal claim experience for our clients and brokers. Our goal is for your claim to be successfully managed and adjusted so you can focus on the completion of your projects.
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We never stand still, and are constantly looking for new ways to grow and improve how we do business. There is always something going on at Rokstone that we want to share. You can read the latest about what we are doing here.
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